Casino / Mobile
lucky6 is committed to handling your personal information with care. This policy explains what data we collect when you use your account, how we use it, and what choices you have — with availability subject to your local law and eligible regions.
When you register and use your lucky6 account, we collect the information needed to operate it: your name, contact details, login credentials and the payment records tied to your transactions. Where you deposit via Rocket or Bank Transfer, we retain a record of those transactions in your account wallet history — this is how we verify your payment activity and respond to any account queries you raise. We do not sell your personal data to third parties for marketing purposes. Data we collect is used to process your account activity, maintain account security, handle support requests and meet any obligations that apply under the laws of eligible regions. We use cookies and similar technologies on our site to understand how pages are used and to keep your session active while you navigate. You can manage cookie preferences through your browser settings at any time. If you use a mobile wallet such as bKash or Nagad to fund your account, the transaction data shared with us is limited to what is necessary for payment confirmation. Our data retention periods are set in line with applicable regulatory requirements, and we review stored records periodically. Access to this platform depends on your local law and eligible regions.
This policy covers the lucky6 platform as accessed through lucky6. It applies to your account, your session data and the records generated when you transact. It does not extend to third-party services you reach from our site — those services operate under their own privacy terms. The scope below clarifies what falls inside and outside this policy.
All data collected when you log in, register or update your account details on lucky6 falls within this policy. This includes login history, device identifiers and any changes you make to your account profile through the account settings page.
Payment activity processed through your lucky6 wallet — whether via Rocket, Bank Transfer or other supported methods — is covered here. We keep transaction references to handle account queries and verify your payment history when you contact support.
Browsing behaviour on lucky6, including pages visited and session duration, is collected through cookies. This data helps us keep the site functional and relevant. You control cookie acceptance through your browser; withdrawing consent may affect certain site features.
Links or services that take you outside lucky6 — including external payment processors, game content providers or any linked site — operate under their own privacy policies. lucky6 does not control how those third parties collect or use your data.
You have practical actions available to you under this policy, and we have set up clear routes to support each one. To review the personal information held on your account, open the account settings page after logging in — your registered contact details, wallet address and transaction records are visible there. If any detail is incorrect, you can update most fields directly in the account settings area; for changes that require identity verification, the support team can walk you through the steps shown on the contact page. If you want to raise a question about how your data is used, or request that we remove information we no longer need to keep, reach out through the support contact route published on lucky6. We aim to respond to data-related requests within a reasonable period, though the timeline depends on the nature of the request and any applicable regulatory requirements. Availability of these rights may vary depending on your local law and the eligible region from which you access the platform.
Log in and open account settings to see the personal details, contact information and transaction history we hold for your account. Your Rocket and Bank Transfer records appear in your wallet history.
Update your registered name, email or contact number directly in account settings. Where identity verification is required to confirm a change, follow the steps shown in your account or contact support for assistance.
If you want to know more about how a specific piece of your data is used, or why it was collected, send a message through the support contact route published on lucky6. Be specific about the account detail or transaction you are asking about.
Where we are not required by law or regulation to keep a record, you can request that we remove it. Contact support with your account reference and the data you want reviewed. We will confirm whether the request can be fulfilled and explain any constraints.
For any privacy-related question — whether it concerns your data, a transaction record or a request to correct or remove information — use the contact routes published on lucky6. We do not publish operating hours we cannot verify, but the routes below are the ones we maintain for account and policy matters.
The support contact page on lucky6 is the primary route for privacy requests, data queries and account corrections. Open it from the site footer or the account menu and submit your query with your account reference.
Many data review and correction actions are available directly in your account settings after you log in. Check there first — your registered details, wallet records and session history are visible without needing to contact support.
Where live chat is available on lucky6, it can be used to ask a privacy question or get directed to the right contact route for a data request. Check the site footer or help section for the current chat availability.
We apply consistent practices across the areas below to keep your account data accurate, accessible only to you and retained only for as long as required. These are the four areas this policy addresses in operational terms.
Personal data and transaction records — including Rocket and Bank Transfer payment references — are stored for periods set by applicable regulatory requirements. We review what we hold periodically and do not retain records beyond what is necessary for your account or required by law.
We use cookies to keep your session active, remember your account preferences and understand how pages on lucky6 are used. You can manage or withdraw cookie consent through your browser settings at any time. Some site features depend on session cookies to function correctly.
Access to your account data is protected by your login credentials. We recommend keeping your password unique to lucky6 and not sharing your account details. If you suspect unauthorised access, use the account security options shown in settings or contact support immediately.
When this policy changes in a material way, we publish the updated version on lucky6. Continuing to use your account after a policy update is published means you have had the opportunity to review the new terms. Check this page periodically to stay current.
The questions below cover what visitors most often ask about data collection, account records and their rights under this policy. If your question is not covered here, reach out through the support contact route on lucky6.
We collect the details you enter during registration: your name, email address, contact number and the information needed to set up your account wallet. We also collect login and device data each time you access your account, and transaction references when you deposit via methods like Rocket or Bank Transfer.
Yes. Log in and open your account wallet history to review the transaction records associated with your account, including Rocket and Bank Transfer activity. If a record looks incorrect, note the transaction reference and contact support through the route published on lucky6.
For most corrections, open account settings after logging in and update the relevant field directly. For removals or changes that need identity verification, use the support contact page on lucky6. Include your account reference and the specific data you want reviewed. We will confirm whether the request can be fulfilled given applicable requirements.
We do not sell your data to third parties for marketing purposes. Data may be shared with payment processors — such as those handling Rocket or Bank Transfer transactions — strictly to complete your transaction. Any sharing is limited to what is necessary and is subject to the applicable data protection requirements of eligible regions.
Cookies on lucky6 keep your session active, remember account preferences and help us understand how pages are used. You can manage or block cookies through your browser settings at any time. Be aware that disabling certain cookies may affect how parts of the site function during your session.
Retention periods are set in line with the regulatory requirements applicable to eligible regions. Transaction records — including payment references for Rocket and Bank Transfer — are kept for as long as required by those obligations. We review stored data periodically and do not retain information beyond what is necessary or required.